MobileMe's '08 debacle: Apple's iCloud launch woes evoke

MobileMe's '08 debacle: Apple's iCloud launch woes evoke 

Computerworld - The launch of Apple's new iCloud service has been reminiscent of the fiasco 

three years ago when the company debuted MobileMe, according to users' complaints that describe a sweeping range of problems.

iCloud, which Apple launched Wednesday, is the free replacement for MobileMe, the sync service that had major teething troubles in 2008. MobileMe stumbled badly then, dogged by problems ranging from slow synchronization to an 11-day email outage

In June, Apple's then-CEO Steve Jobs acknowledged MobileMe's troubles when he introduced iCloud at the company's annual developers conference.

"You might ask, 'Why should I believe them, they're the ones that brought me MobileMe?'" Jobs said to loud laughter from the crowd as he touted iCloud. "It wasn't our finest hour, just let me say that. But we learned a lot."

Apparently not, at least by the volume and variety of complaints users have posted to Apple's support forums for iCloud.

Those reports have detailed a large number of issues with the service, ranging from an inability to log on using long-owned Apple IDs and overloaded servers that won't process MobileMe migration requests to iOS online backup failures and duplicating Safari bookmarks.

Several Computerworld staffers have encountered many of the same problems detailed in the support forums.

One of the fastest-growing complaints, however, is about iCloud's failure to deliver emails, or let users log onto their .me or .mac accounts.

"Don't upgrade [to iCloud] unless you want to do without email for a few days," said someone identified as "Roger Tennessee" earlier today. "This is a disaster if you depend on your .mac or .me [account] for mail. WARNING!!!!"

"Ever since moving to iCloud with my MacBook Pro and iPad, Apple's Mail App on both the iPad and my MBP are telling me that they cannot access my me.com email," echoed"papa-kostas."

Source: from new site